> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tingub.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Pilot Program

> Exclusive benefits, incentives, and qualification steps for merchants joining the Tingub Pilot Program.

## Pilot Program Merchant Benefits

Joining the Tingub Pilot Stage gives early-adopting merchants a direct hand in shaping the platform while unlocking exclusive financial and operational perks.

<CardGroup cols={2}>
  <Card title="100% Free Pro Access" icon="crown">
    Get full, zero-cost access to our top-tier **Pro Plan** for the entire 3-month pilot period.
  </Card>

  <Card title="40% Lifetime Discount" icon="percent">
    Lock in a permanent 40% discount on recurring core platform subscriptions after completing the pilot.
  </Card>

  <Card title="Direct Product Influence" icon="code-pull-request">
    Submit feature requests and bug reports directly to our core engineering roadmap.
  </Card>

  <Card title="Priority Onboarding & Support" icon="headset">
    Enjoy fast 7-day account setup and direct engineering support during business hours.
  </Card>
</CardGroup>

***

### Detailed Benefit Breakdown

#### 1. Zero-Cost Access to "Pro Plan" Features

During the strict 3-month Pilot Period, participating merchants are placed on the **Pilot Plan**. This grants complete access to all advanced features, integrations, and operational tools equivalent to our highest tier (the **Pro Plan**) with **zero subscription or licensing fees**.

#### 2. Guaranteed 40% Lifetime Subscription Discount

Once you complete the 3-month pilot and submit your end-of-pilot feedback report, your merchant account unlocks a **40% lifetime discount**.

* **Automatic Application:** Applied automatically to all future recurring renewals for the core Tingub Merchant + Tingub POS platform.
* **Long-Term Savings:** Protects your operating costs as your business grows.

<Note>
  **Scope Note:** The 40% lifetime discount applies exclusively to the core Tingub Merchant + Tingub POS platform used during the pilot. Future standalone modules or separate companion apps remain priced at standard rates.
</Note>

#### 3. Co-Development & Product Customization

As a pilot partner, your operational needs directly influence how the app evolves:

* **High-Priority Bug Fixes (Category A):** Any platform errors or workflow bugs you report are treated as top-priority items and fixed at zero cost.
* **Custom Feature Deployment (Category B):** Feature requests and workflow enhancements submitted in your feedback report are formally scored on our internal feasibility matrix. High-scoring requests (15/20+) are accepted, coded, and deployed directly into the live product build.

#### 4. Priority Support & VIP Onboarding

* **Fast Setup:** Complete account setup and portal configuration within **7 business days** after compliance submission.
* **Dedicated Assistance:** Direct access to technical support via email or in-app channels during standard business hours (Monday to Friday, 9:00 AM to 5:00 PM) for troubleshooting and operational guidance.

#### 5. Featured Early Adopter Marketing

Participating merchants receive complimentary marketing exposure:

* Your business name, logo, and testimonial will be highlighted on the official public Tingub website as a **Featured Merchant Partner** for as long as you remain an active subscriber.

***

### How to Qualify & Lock In Your Incentives

To maintain your free Pro access and unlock your **40% Lifetime Discount**, pilot merchants agree to:

<Steps>
  <Step title="Submit Onboarding Credentials">
    Provide basic compliance documents (BIR Form 2303, DTI/SEC registration, valid Mayor's Permit, and primary contact details).
  </Step>

  <Step title="Promote Consumer Adoption">
    Display promotional QR codes at your checkout counters to encourage retail customers to register on the public **Tingub Rewards** app for points tracking.
  </Step>

  <Step title="Submit End-of-Pilot Feedback">
    Fill out and return the **Merchant Feedback Report** within 7 to 14 days after your 3-month pilot concludes.
  </Step>
</Steps>